MetaCert Privacy Policy

This policy applies to all websites, services and software provided by MetaCert.

MetaCert exists to provide end users with information about websites and, where appropriate, their owners. It does not exist to collect, distribute or benefit in any way from information about its users.

The MetaCert Firefox Add-on

The MetaCert add-on does not track the user in any way and no personally identifiable information is passed from the add-on to MetaCert. The add-on will regularly check for updates and the IP address and version of the add-on in use is recorded in the normal way in MetaCert's server logs. Only the relevant ISPs can match an IP address with an individual user and that data is protected by industry-standard confidentiality practices. MetaCert does not and _cannot_ identify users of its add-on.

MetaCert is committed to making its site more accessible and continues to test and modify the site for accessibility. MetaCert is committed to accessibility by ensuring it is part of its brand and development guidelines. Please do not hesitate to contact us if you have any problems accessing any of our content. MetaCert has endeavored to cater for as many users as possible but there may be occasions when further improvements can be made.

The add-on invites users to classify a site as containing sexually explicit content and to report any problems that might be encountered. Such actions take place on the MetaCert website and are covered by the company’s general privacy statement (set out below).

Data Ownership

MetaCert's primary asset is the data it offers that describe web content. This data remains the property of MetaCert even when offered for free via tools and APIs. In addition, MetaCert owns the non-personal data collected in its server logs.
Personal data remains the property of the person to whom it relates, including any copy of such data held by MetaCert.

What do we collect?

Some MetaCert software and services require users to be identified. In such cases users are asked for exactly three pieces of personal data:

first name;
last name;
e-mail address.

The MetaCert website relies on cookies for operation but these contain no personal data and are deleted at the end of each browser session. This is entirely within the 2009 Amendment to the EU Privacy and Electronic Communications Directive.

How do we collect it?

The limited amount of personal data is collected by MetaCert through online forms that users voluntarily fill in. Forms are submitted to MetaCert using a secure connection. MetaCert does not track users or make use of any hidden techniques to identify individuals. Neither does MetaCert’s website include any third party content that could do so.
MetaCert's servers do log visits to its website in the normal way and this does include details of each user's IP address, type of browser used etc. Only the relevant ISPs can match an IP address with an individual and that data is protected by industry-standard confidentiality practices. MetaCert does not and _cannot_ identify an individual user of its software or website who is not logged in.

What do we do with it?

Non-personal data is aggregated for reporting on the MetaCert website's accessibility, performance and effectiveness. It is used to improve the customer experience, accessibility and site content. The information is not made available to any third parties, is only reported internally, and is purged when required.
Personal data is used solely to associate reports and queries with their originator so that:

answers to questions can be sent to the right person;
reports of sites that do or do not meet the criteria for the relevant MetaCert certificate can be assessed in the context of the report’s author.

Privacy of Children

MetaCert is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. MetaCert does not knowingly collect information from children under the age of 13 and MetaCert does not target its Web site to children under 13.

Stored Information

You may ask at any time to see the personal data you have given us and request its correction or deletion. Upon receipt of your request and within 40 days we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients.

Contacting Us

If you have any questions or complaints about this statement, please feel free to contact us through the online form or write to us at:
MetaCert Head Office,
12 Geary Street #308,
San Francisco, CA 94108, USA
You can call our governance team at +353 (0)1 2931 966 and ask to speak to David Rooks. Alternatively you can email David at

Protecting children from adult content

Webpages labeled for Family Safety